Terms and Conditions

Welcome to LYZERA! By accessing and using our website, you agree to comply with and be bound by the following terms and conditions. Please read these terms carefully before making any purchase on our site. If you do not agree with these terms, please do not use our website.

1. General Information

These Terms and Conditions (“Terms”) govern your use of lyzera.lk (the “Site”) operated by LYZERA (“we,” “us,” “our”). By using our Site, you accept and agree to these Terms. We reserve the right to update these Terms at any time without prior notice.

2. Products

All products on our Site are handmade, and slight variations in colour, size, and design may occur. We strive to provide accurate descriptions and images, but actual products may differ slightly due to the handmade nature of our items.

3. Orders and Payment

  • Order Acceptance: Once an order is placed, you will receive an order confirmation. This does not guarantee acceptance of your order. We reserve the right to refuse or cancel orders for any reason, including but not limited to, product availability, errors in pricing, or issues with payment.
  • Payment: All prices are listed in USD and are subject to change.

4. Shipping and Delivery

We ship to many countries worldwide. Delivery times and shipping fees vary depending on your location and selected shipping option. Please review our [Shipping Policy] for full details.

5. Returns and Refunds

Returns are accepted under specific circumstances, such as damaged or defective items. Please refer to our [Return Policy] for more details on return eligibility and procedures.

6. Intellectual Property

All content on our Site, including but not limited to text, images, graphics, logos, and product designs, is the property of LYZERA and is protected by intellectual property laws. You may not use, reproduce, or distribute any content from our Site without our express written permission.

7. User Conduct

By using our Site, you agree not to:

  • Use our Site for any unlawful purpose.
  • Violate or attempt to violate the security of the Site.
  • Distribute any harmful or malicious software or interfere with the Site’s functionality.

8. Disclaimer of Warranties

We provide our Site and products “as-is” and “as-available,” without warranties of any kind, either express or implied. We do not warrant that the Site will be error-free, secure, or uninterrupted.

9. Limitation of Liability

To the fullest extent permitted by law, LYZERA shall not be liable for any damages arising out of or in connection with your use of the Site, including but not limited to direct, indirect, incidental, punitive, or consequential damages.

10. Indemnification

You agree to indemnify and hold LYZERA harmless from any claims, damages, losses, or expenses (including attorney’s fees) resulting from your use of our Site, your violation of these Terms, or your violation of any rights of another.

11. Governing Law

These Terms are governed by the laws of Sri Lanka, without regard to its conflict of law principles. Any disputes arising from these Terms or your use of the Site will be resolved in the courts of Sri Lanka.

12. Changes to Terms

We reserve the right to update these Terms at any time. Any changes will be posted on this page, and the “Last Updated” date at the top will reflect the latest revision. We encourage you to review these Terms periodically to stay informed about our policies.